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Privacy Policy

 


Introduction


1.1    Castle Grange Technologies are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.

1.2    By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.


Credit


2.1    This document was created using a template from SEQ Legal (http://www.seqlegal.com).


Collecting personal information


3.1    We may collect, store and use the following kinds of personal information:

(a)    Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);

(b)    Information that you provide to us when registering with our website (including your email address);

(c)    Information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address);

(e)    Information that you provide to us when using the services on our website, or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use);

(f)    Information relating to any purchases you make of our services or any other transactions that you enter into through our website (including your name, address, telephone number and email address);

3.2    Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.


Using personal information


4.1    Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

4.2    We may use your personal information to:

(a)    Supply to you services purchased through our website;

(b)    Send statements, invoices and payment reminders to you, and collect payments from you;

(g)    Send you non-marketing commercial communications;

(h)    Send you email notifications that you have specifically requested;

(i)     Send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);

(j)     Send you marketing communications relating to our business which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);

(k)    Deal with enquiries and complaints made by or about you relating to our website;

4.3    We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.


Disclosing personal information


5.1    We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.

5.2    We may disclose your personal information:

(a)    to the extent that we are required to do so by law;

(b)    In connection with any ongoing or prospective legal proceedings;

(c)    In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d)    To the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and

(e)    To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

5.4    Except as provided in this policy, we will not provide your personal information to third parties.


Security of personal information


6.1    We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

6.2    We will store all the personal information you provide on our secure (password- and firewall-protected) servers.


Amendments


7.1    We may update this policy from time to time by publishing a new version on our website.

7.2    You should check this page occasionally to ensure you are happy with any changes to this policy.


Third party websites


8.1    Our website includes hyperlinks to, and details of, third party websites.

8.2    We have no control over, and are not responsible for, the privacy policies and practices of third parties.


Cookies


9.1    Our website uses cookies.

9.2    A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

9.3    Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

9.4    Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

9.5    The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:

(a)    we use cookies to target advertisements which may be of particular interest to specific users.

9.6    Most browsers allow you to refuse to accept cookies; for example:

(a)    in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;

(b)    in Firefox (version 47) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”; and

(c)    in Chrome (version 52), you can block all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.

9.7    Blocking all cookies will have a negative impact upon the usability of many websites.


Our details


10.1  This website is owned and operated by Castle Grange Technologies.

10.2  We are registered in England and Wales under registration number 5264421, and our registered office is at The Innovation Centre, Vienna Ct, Kirkleatham Business Park, Redcar, TS10 5SH.

10.3  Our principal place of business is at The Innovation Centre, Vienna Ct, Kirkleatham Business Park, Redcar, TS10 5SH.

10.4  You can contact us:

(a)    by post, using the postal address given above;

(b)    using our website contact form;

(c)    by telephone, on 01642 777989; or

(d)    by email, using sales@castlegrange.com.

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Case Studies

Joslin Rhodes - Audio Visual Project

Scope

Joslin Rhodes are a friendly team of qualified independent financial advisers offering pension and retirement planning services across the UK.

After experiencing growth and preparing for the future, the company decided to move their headquarters to larger premises at Gloster House in Stockton-On-Tees. They hired the expertise of a multi-award winning interior planning

Cygnet Law – Video Conferencing

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Cygnet Law provide a family legal service to all sectors of the community and pride themselves in maintaining a high level of customer service and care. This can be demonstrated through their achievement of the Lexcel quality mark/accreditation.

The Redcar based solicitors firm identified video conferencing as an efficient way of connecting with

Grangefield Academy – Touchscreens

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Early in January 2014, construction commenced on Grangefield Academy’s new school under the Priority Schools Building Programme. The new build would see the academy relocate from a premises they have occupied since 1951 to a fantastic new school.

One of Grangefield Academy’s core values is to ensure there is no ceiling for the

CDD Fire & Rescue Service - Edge Blended Projection

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The County Durham and Darlington Fire and Rescue Service (CDDFRS) wanted to create interactive and immersive training simulations for members of the service to participate in firefighting training exercises in its new state-of-the-art fire training centre.

Bowburn Fire Training Facility is a dedicated training centre incorporating BA training, fire behaviour facilities as well

Knayton Primary School – Stage Lighting & Audio Project

Scope

Knayton Primary School is a charming rural school based in Knayton Village within the North Yorkshire region. They have a strong belief in creating a caring, stimulating and supportive environment allowing their pupils to reach their full potential.

In line with their beliefs the school requested a 55” touchscreen for one of their

Northshore Innovation Centre - Data Cabling Project

Scope

A new state-of-the-art Innovation Centre has recently been built at Stockton’s £100m Northshore regeneration scheme. The Innovation Centre is managed by Teesside University and will offer tenants the full range of its business innovation and development services.

The three-storey, 36,000 sq ft building will be home to new and growing small and medium

North East Schools - Audio Visual Solutions

Scope

Over the years we have had the privilege of working with over 130 educational establishments within the North East due to the relationships we have built with local authorities, a not-for-profit IT Company and directly with various schools.

We receive a lot of in-bound enquiries from schools for a full range of audio

North East Schools - Data Cabling & Wireless

Scope

Over the years we have had the privilege of working with over 130 educational establishments within the North East due to the relationships we have built with local authorities, a not-for-profit IT Company and directly with various schools.

We have provided a full range of data cabling solutions on a multitude of occasions

Visualsoft - Data Cabling Project

Scope

Since opening in 1998 Visualsoft have delivered cutting edge eCommerce solutions to their clients and have now built up a portfolio featuring over 1,000 websites, including some globally recognised brands.

The professional eCommerce company was named Company of the Year at the Teesside heat of the North East Business Awards 2015 in March.

Ford Aerospace - Projector System

Scope

Ford Engineering are an award-winning, highly successful specialist in the precision machining and pressing of components and assemblies for the Aerospace engineering, Automotive and other related high technology industries.

The Ford Aerospace division of Ford Engineering required a projector solution, including a projector and a screen, for their training room and we were

Whale Hill Primary School - ICT Suite

Scope

Whale Hill Primary School is based locally to ourselves in Redcar, we have had the privilege of working with the school on various audio visual projects for some years now.

The latest project came about as a result of their plans to relocate and upgrade their ICT suite. We were invited to implement

Junction Farm - Touchscreens

Scope

Junction Farm is a local primary school based in Stockton-on-Tees, they believe in providing a platform which will assist children in fulfilling their potential. This belief has been carried into their teaching and has enabled their school to achieve a well-deserved position of 141st in The Top 200 State Primary School Rankings.

Here

Parkhill Business Centre - Network Points

Scope

Parkhill Business Centre was bought by Vortex (Yorkshire) Ltd. When it was purchased, it had been empty for around 4 years, having been an office building some years previously. Vortex had the vision of making this building into serviced offices, and were keen to have a community feel to the place. Vortex required